Insurance and Roadside Assistance - Enterprise Truck Rental
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Truck Rental Protection Products

While we pride ourselves in providing safe, reliable rental trucks and cargo vans for our customers, we know that total peace of mind is important. That’s why we offer additional protection products and services, so that you can rent, move and haul with confidence. Please see below for more information and the cost associated with our insurance and protection products.

Damage Waiver (DW)

  • Damage Waiver is not insurance. The purchase of DW is optional and not required in order to rent a vehicle.
  • You may purchase optional DW for an additional fee. If you purchase DW we agree, subject to the actions that invalidate DW listed on the rental agreement, to contractually waive your responsibility for all or part of the cost of damage to, loss or theft of, the vehicle. DW does not apply to damage occurring in Mexico.
  • When deciding whether or not to purchase DW, you may wish to check with your insurance representative or credit card company to determine whether, in the event of damage to, or theft of, vehicle, you have coverage or protection for such damage or theft and the amount of your deductible or out-of-pocket risk.

What Does Damage Waiver Cost?

Roadside Assistance Protection (RAP)

  • Roadside Assistance Protections (RAP) allows Enterprise customers to waive financial responsibility for chargeable roadside incidents such as lost keys, lockouts and fuel outages.
  • RAP can be added to online bookings at the branch or can be added to a rental ticket at any time. Please note: If added mid-rental, the renter must return to a designated renting location to have the vehicle inspected before adding RAP.
  • To contact our roadside assistance team please call 1-888-227-7800

Personal Accident Insurance (PAI)

  • Personal Accident Insurance (PAI) is offered at the time of rental for an additional daily charge. If accepted, the PAI contained in the policy provides renter and renter's passengers with accidental death, accident medical expenses and ambulance expense benefits.  Benefits are payable in addition to any other insurance coverage the renter or passengers may have. This is a summary only.
  • The purchase of PAI is optional and not required to rent a car. The coverage provided by PAI may duplicate the renter's existing coverage. This is a summary only. Enterprise is not qualified to evaluate the adequacy of the renter's existing coverage; therefore, the renter should examine his or her personal insurance policies or other sources of coverage that may duplicate the coverage provided by PAI.

What Does PAI Cost?

Where available, the cost of PAI varies based on the location you are renting. It will average between $2.68 and $8.50 per day

These are optional products that may be purchased at the time of rental and are not included in the total cost estimate quoted in the reservation. These items are a general summary of our protection products, for additional offerings for commercial customers, please contact your local branch to learn more.