Schaefers Office Furniture Inc provides furniture repair services to the greater Pittsburgh area. The company uses large box trucks to deliver and transport furniture. As a small, local business, Schaefers’ primary business objective is to ensure that their employees maximize productivity and minimize downtime. The company has partnered with other truck rental providers and experienced issues with inconsistent truck availability, limited local support and several instances of broken truck equipment. Many of these issues contributed to lost productivity impacting the bottom line for the business.
Enterprise Truck Rental met with Schaefers Office Furniture and provided them with a local point of contact to help ensure communication and service needs are streamlined. Enterprise’s quality of service and vehicles provided assurance that the box trucks are locally available, clean and well-maintained. Box trucks in good condition allow the company to maximize productivity and reduce downtime.
The local Enterprise Truck Rental team worked to consistently meet Schaefers Office Furniture’s objective of maximizing productivity. The Enterprise team has effectively communicated key details to ensure a smooth rental process. By using rental trucks, Schaefers has created new efficiencies to help prevent employees from wasting time on job sites. The impact of the partnership has reduced costs and helped Schaefers Office Furniture Inc to better serve their customers.