We rent light and medium-duty vehicles that do not require a Commercial Driver’s License (CDL) (unless the driver’s usage would require such). Customers who reside in the U.S., U.S. Territories, or Canada must present a valid, unexpired government-issued Driver’s license which includes a photograph of the customer. Digital licenses are not accepted. The driver's license must be valid for the entire rental period. Rental branches will not accept photo copies of Driver’s License, “learner’s permits,” and any license which, on its face, restricts the license to the use and operation of a vehicle with a form of a breathalyzer apparatus. If international customers are attempting to rent a truck or van, an International Driver’s Permit along with other forms of identification to validate driver information may be required. For more information about Driver’s Licenses contact your local rental branch.
Enterprise Truck Rental requires no advance reservation. We can respond quickly to your last minute requests. However, like anything else, the more advance notice you can give, the better. No matter when you call your local office or 1 888 rent-a-truck (888-736-8287), you will get the same great rental truck or van and the same great service.
Enterprise Truck Rental operates in most major markets and continues to expand into new markets across Canada. Click our Locations link to search for a branch near you or call 1 888 rent-a-truck (888-736-8287) for more information.
It is easy to change or cancel a reservation on EnterpriseTrucks.com. On the homepage, below the reservation details box, click “View/Modify/Cancel Reservation.” You will need the renters' first and last name and the reservation number. If you have trouble with that information, please contact your local branch or for 24/7 assistance, call us at 1 888 rent-a-truck (888-736-8287).
Some of our locations offer free pickup service (geographic restrictions apply). Contact your local branch for details.
Policy: The Federal Motor Vehicle Safety Act requires auto manufacturers to send a notice of any safety recall to vehicle owners. When Enterprise Holdings receives such a safety recall notice and the corresponding Vehicle Identification Numbers (VINs), it is Enterprise Holding’s policy to not rent such vehicles until the manufacturer’s specified remedy or authorized interim repair has been implemented.
Process: After receiving the safety recall notice, Enterprise Holdings identifies affected vehicles by VIN and then places a “mandatory hold” on them in our rental management system. This “hold” directs the recall work be completed before renting the vehicle. Sometimes manufacturers advise that certain recalled vehicles can be safely operated once an authorized interim repair has been completed. In such cases, Enterprise Holdings may rent vehicles after the interim repair has been completed – but only until the final remedy is available.
If you were unable to find the answers to your questions, please visit our Contact Us page for further assistance.